Customer Reviews
What our customers say about The Dutch Auction
59+
Total Reviews
4.1
Average Rating
Premium
Andrew Smith
Was a small delay on collection due a serious issue for Jay outside of work. Not a problem at all as Jay was completely honest and kept me informed. As it was a Dutch auction, sold as seen call, Jay actually went beyond what he needed to do.
Jeff Chambers
I had an outstanding experience at Kirkham Part Exchange. From the moment I walked in, Jay was welcoming, attentive, and genuinely interested in helping me. He was knowledgeable, patient, and never pushy.
oscar tattersall
An absolutely amazing experience dealing with Jay from start to finish. I bought one of his Dutch auction cars, which are sold as seen. However Jay then went out of his way to give it a fresh service and a couple of other things — absolutely above and beyond.
Joseph McGuinness
Bought a Mercedes A Class — not one complaint. No pressure from the staff, and they allowed us to test drive the car as many times as we liked. Overall, nice staff, quick and effective service, would recommend!!
Connor Jakins
Absolutely amazing customer service and genuine people that work here! Amazingly priced, very reasonable and worked well to get us the best possible deal! Very personable and attentive people who genuinely want the best for their customers. I can not recommend them highly enough!
Shane
An experience in buying a vehicle should be exactly that, I purchased an Audi Q3 from KPEC and it was exactly that — an experience. No heavy sales talk just the basics. In fact he talked me out of buying a more expensive vehicle.
John Picton
I recommend Kirkham Part Exchange Centre for the purchase of your next car — from start to finish they had good prices, low mileage vehicles and the staff was exceptional, friendly and customer focused.
Nikky Yeo
Jay was amazing, nothing was too much trouble. He answered any questions or worries I had and made my car purchase a very easy one. Would definitely buy from him again! I love my new car.
Leah Newton
Very happy with my new car and the service I received throughout the process. Special mention to Jamie for getting everything sorted for so quickly and being a great guy. Will be highly recommending Kirkham Part Exchange Centre when friends and family are in need of a new car.
Amanda French
Fantastic selection of quality used cars, Jay and Jamie are a delight to deal with and nothing is too much trouble. In summary I'm delighted with my car and will recommend them to friends and family. Amanda & Paul
Joanna Hayes
Great garage. Saw a car online, rang up went to see it same day and drove away! Jamie was very helpful and friendly. I also went for the years full warranty cover for £500 for extra peace of mind. Very happy :)
Valentina Savenko
We would like to thank you for your great assistance and for sorting out our warranty extension so quickly. We're very happy with the car we bought from you last year — it's a real gem. Great service.
Sarah Balmer
Visited Kirkham PX centre today to purchase a car. We went prepared for the hard sell, what we weren't prepared for was the 'I don't think that cars right for you. Keep looking' advice from Manny. Ended up with the perfect car — brilliant, honest advice.
Joshua Ford
Excellent customer service, excellent buying experience. Jay and Jamie went above and beyond to ensure a smooth process. If you're looking for a new car, I highly recommend Kirkham P/X Centre.
PO
I have purchased my car from Kirkham Part Exchange Centre a month ago. Excellent communication from both Jamie and Jay, car as described, smooth purchase start to finish, happy customer! Thank you!
Mandy Barlow
Went to view a few options. Jamie listened to what I needed the car for and matched me up with the best option for my needs. He came across as helpful without being pushy and I left with a car without feeling stressed and pressured.
Gaynor Scott
I was recommended Kirkham Part exchange by my garage — what a little gem of a find. I was told they only buy cars they would use themselves. I was dealing with Aiden and what a lovely guy he is. I am over the moon with my car.
Rachael Starkey
Would just like to thank Manny and the team at KPE for helping buy my new car so easy and quick. I saw the car on the internet and from the second I turned up and showed them the picture everything was so easy and nothing was too much trouble.
Oliver Lam
Nice salesman, good service, fixed any problems before I bought the car, would recommend.
Adam C
I dealt with Jamie. He was spectacular throughout the whole process of part exchanging my car and it couldn't have gone smoother. Absolutely would recommend!
Katie Barlow
Perfectly smooth experience in buying my first financed car. Everything was explained before signing anything, and the whole process was complete within 3 days. Full MOT done before giving me the vehicle and they even sorted the advisory before handing it over :)
Bobby Mckenna
Very happy with car — immaculate Audi A4. Friendly staff, helpful and knowledgeable. Would definitely recommend buying a car here — great quality, well looked after vehicles with great warranty for peace of mind. Thanks.
James Lawrence
Jamie was really helpful. The quickest turnaround from showing interest to buying a car I've ever had. Really friendly and knowledgeable — answered all my questions about process and finances.
Rosa Clarke
Courteous, polite. Car as described on internet. Thoroughly valeted when picking up. Thanks Jay.
Shaun Little
Bought a car and it was a very easy and smooth process — the staff were very helpful and chatty. I am very pleased with the car and would recommend the dealership to people.
Patrick Flynn
Thanks to Jay at Kirkham Part Exchange who helped us navigate the car buying process. Special thanks to Manny who went above and beyond to help us with the car, very helpful and kept us informed throughout.
Kayleigh Crawford
Great customer service allowing us for a test drive on any vehicle in stock — it's our second visit to this dealership and both visits have been very pleasant. Would recommend.
Shane Wilson
Purchased a 2nd hand vehicle through Kirkhams PX. Jay was great from the off. No pushy sales patter and answered all the questions I had about the car, warranty, etc. The car drove impeccably — a lot better than I expected.
Alan Hopwood
Bought my car last July, have been really pleased — just gone through MOT 12 months on with no problem. Recommend 100%.
Susan Baines
Bought a Hyundai and I must have been at the right place at the right time. Well looked after and serviced car with low mileage. Loving my car. Manny was brilliant, so helpful and knowledgeable.
Damon Coe
The owner was so helpful and super fast and friendly. He went out of his way to get us the car on the same day and arranged credit with instant results. We feel the cars are very good value and are confident we are in safe hands.
Mark Fitzpatrick
Excellent service — car I initially picked was found to have problems, Jay was honest and said he couldn't possibly sell it. Picked a wonderful 9 year old BMW M Sport. Jay helped sort out a better finance deal than I had originally arranged.
Lee Sanlon
Came here for a car, bought a Peugeot 5008 and the owner really went above and beyond helping me with every way possible. Had some trouble with the finance at the start and he really helped me out — constantly on the phone chasing it up.
Kevin Donaldson
Great place, plenty to choose from. No hassle from anyone, very friendly and helpful. Would recommend Kirkham Part Exchange to anyone — thanks for a great buy guys.
Nikki Baker
Excellent service from start to finish. Part exchanged my car and got a new car in return — very happy with the car, everything was spot on. Jay was communicating throughout the process. Great dealership, would highly recommend.
Alex W
Recently bought a 10yo Mazda6. Initial problem with low oil pressure. I contacted the dealership (Jay). He had the car picked up within 90 minutes of me phoning him — incredible after-sales service.
Natalie Robinson
I wanted to share my experience of buying a car from Kirkham Part Exchange. Last year I bought a BMW — I absolutely love it and the car has run brilliantly. Would recommend to friends and family.
Paula Benson
Amazing service, needed a good quality car quickly and they certainly delivered! Excellent after care too. Highly recommend.
Vikki Clark
Very friendly staff. Very helpful. Brought the car out for us to test drive. Full service history. Showed us the MOT certificate — no advisories. 12 months MOT and quarter a tank of petrol too. Valeted before we drove it away. Would happily recommend this garage to anyone.
Stuart Miller
Excellent work from Jay to make our handover easy and professional. Even when little niggles popped up, Jay sorted it out in no time. Highly recommend — me and my partner travelled from Glasgow. Thanks guys.
Helen Pitts
We bought a car for my son here and I'm very pleased with it. The service was good and the owner and staff are very nice. Good cars for the right money. No high pressure sell which I liked! I would recommend them.
Deborah Womersley
Fab experience with the employees at Kirkham Part Exchange. Were very accommodating, easy to talk to and made sure I was comfortable while waiting for my new vehicle, which I love. Would recommend highly. Thanks guys.
Melissa Proctor
They have some lovely cars in stock at great prices. The car we bought had checks done and cleaned so it was all good to drive away. The staff were so friendly and helpful. We recommend this company.
Alison Harling
Bought my car 11 months ago and had no issues at all. DPF light came on recently and rang the sales office at Kirkham Part Exchange Centre — Jay called me back and said to bring the car in. Absolutely outstanding aftercare.
Kerry Langley
What a great experience! From the moment I walked through the door! Jay and his team were so lovely — they really are a great bunch!
Jessica Stretton
I bought a new car with Kirkham Part Exchange — first time buying from a dealership due to me being anxious of pushy sales people. This experience was nothing like that. I was left to look around and told if I needed any help, just ask. Would 100% recommend.
Gail Eccles
Jay recently sold my car on my behalf. Good service and got me a very fair price. No hassle to myself with tyre kickers coming to my door. Thank you Jay and your team once again.
Nathan Hill
Bought a Fiat 500L (the yellow submarine!). The car is in excellent condition throughout, the car had some extra work done to it for us by their garage and they even prepped the car with a full valet before collection.
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