Customer Reviews

I travelled 64 miles round trip to view and test drive a Nissan X-Trail advertised for £8,000. While the exterior looked acceptable (minor scuffs as expected), the interior condition was appalling.

Sold a car with a rattling — claimed repairs had been made yet failed to do so. Customer service so poor and failed to perform basic tasks after being assured they would be dealt with.

DO NOT USE THIS COMPANY — ABSOLUTE DISGRACE. This is without question one of the worst experiences I have ever had with any business. From start to finish it was nothing but lies, excuses and incompetence.

Do not buy from this garage! We bought a Nissan Juke and travelled a long way to collect this vehicle as it was arranged via finance. It was shambles from start to finish.

AVOID AT ALL COST — SAVE YOUR MONEY ELSEWHERE. Didn't want to give it a star. Purchased a car from here and it's had nothing but problems since.

Went to buy a BMW 120d — watched the salesman reset the service reminder as it was overdue. When I asked why he did that he barefaced lied about it. Left without buying. Very poor behaviour.

Very dishonest set of people. I saw a Kia Sportage on Autotrader, booked a viewing and travelled to Preston by train — only to find the situation very different to what was described.

Originally went there because they promise a meticulous proactive service. The car I bought supposedly came with a full service and warranty. However there were issues from the start that proved very difficult to resolve.

Absolute joke of a dealership. My stepdaughter saved her money to buy her first car. 5 days we were told for an MOT and service. 3 weeks later nothing — no phone call, no updates, nothing at all.

Paid £300 deposit on 29/03/2024 for a Mercedes-Benz CLK convertible. Was informed I would have the car in 10 days. Experienced significant problems getting this resolved.

Sold a faulty car — within weeks of purchase the clutch failed, the brakes failed and the suspension failed. They hadn't even sent off the V5. Would not recommend.

AVOID AT ALL COST. I purchased an Audi A5 and within the first 2/3 weeks identified engine light issues and knocking noises. The process of getting resolution was extremely difficult and disappointing.

Very disappointed to see how a customer was treated after buying a faulty car from this dealership. Concerning practices.